Delivery Information

We ship order WORLDWIDE for MOST of the case. As long as you can find your country in the sign up form, we do ship to your country. We ship outside from Europe only with Ground Registry Air-Mail Post/Parcel.

Please make sure your SHIPPING ADDRESS is correct. Once the package is shipped out, we can't do nothing if the address is wrong.

Shipping Method and Shipping Cost:
-Unless or specify in the item description, all the items which is listed in the store will be shipped through either:
> Hellinic Post Air Mail Registered
> Hellinic Post Air Mail Parcel Registered
> TNT Courier
> EMS Express
> UPS Express
> Fedex

We usually offer two different shipping method for customer inside Europe (via Post and Via Courier).
Shipping cost depends on shipping destination, shipping method chose and shipping weight of item ordered.
* Shipping Cost is Non-refundable for ALL situations once an order is shipped.
* Shipping Option can be checked from the shopping cart box located in right hand side of the homepage.
* You can also choose your favor shipping method in the check out page.
* Shipping method and shipping cost will be STATED CLEAR IN THE CHECKOUT PAGE.
* Remote area fee is NOT included (only for EMS, DHL, UPS or TNT shipment and only available for Europe Countries, ALL Other countries have to choose Ground Post Registry).

Order Processing & Handling:
- Order processing time is about 2 working days; we usually ship out your order within 2 working days.
- We provide STANDARD packing for each shipment, if you have special request about packing, please contact us by CONTACT US FORM before place a order.
- We ship out an order according to the shipping address you provided, so please ensure the shipping address is correct when check out a order.
- We are not responsible for shipment failure due to improper address provided by customer.
- We try our best to make the stock status most up to date, however, it is NOT a REAL TIME system.
- We DO NOT split shipment:
- We will wait ALL your products in stock and ship out ALL the items in the SAME package.

Shipment Time:
*Item is shipped from Athens Greece. For special items we send from Honk Kong, China, Taiwan or Korean.
*Item usually ship to you within 48hrs after received the payment.
*Please be patient and give time to our warehouse team to prepare your order carefully.
*We only ship the item if and only if the payment is completed and cleared.
*The availability of a item is shown in the item page..

Shipment Time for Air Mail Post/Parcel Registered
* Europe: 2-20 working days
*Asian Area: 10-35 working days
* USA or Canada: 10-35 working days
* Rest of the world: 10-40 working days
*Above shipment time is an estimation suggested by the shipping company, it is for reference only and not guaranteed.

In exceptional cases, longer lead times may apply and shipment delays may cause by your local customs or local postal service unit.
*The shipment time stated  DO NOT include the custom inspection time.
*Some delay may caused by Custom Hold, the inspection time depends on the local custom authority and it is out of our control.
*Sometimes the package may keep in the your local post office, you may need to collect the package by yourself at the post office.

Duty and Tax:
*If you have any special request, please state your request clearly in the order remarks when confirm your order.
*It is your responsibility to make sure the merchandise(s) you ordered comply to your local laws and import regulations
*You also responsible to contact your local postal service unit or customs to retrieve the shipment if there is any problem happened.
*All custom duties, import taxes and any other extra charge will be paid by the recipient in case.
*We have no rights and we are impossible to solve any troubles bought by your local customs or postal service units.
*We do not know how much duty and tax you have to pay, it depends on your custom department, I think you understand your government more than us.
*We do not responsible for any duty tax charged by your custom, and hence any related troubles.
*please consider this matter before you decide to make a purchase from oversea country, please expect to pay duty and tax for import item.

Tracking number and Trace order:
*There is tracking number for most of the shipping method, unless specified.
*We will provide a tracking number once the order is processed.
*Usually, the order is able trace from the tracking system of corresponding shipping company within 48hours the order shipped.
*The update of tracking information depends on the shipping company.
*Shipping method like Air Mail Registered provide only limited tracking information.
*NOT ALL shipping method provide point to point tracking details.
*If you do not receive the order after 30 days, please contact the local post office or shipping company to see if they have any information about your package.

Tracking number can be found at your ACCOUNT page AFTER login.
>URL for online tracking:
>ELTA  Track & Trace
>TNT  Tracking, DHL, Fedex, UPS, EMS

Shipment Exceptional
*Most of orders arrived within the expected lead time; however, exceptional case like package lost may happen for international shipment.
*We DO NOT bare the responsibility for the case of package lost.
*Shipment processing and delivery is handled by the corresponding shipping company once they accepted a shipment, and they are responsible to ensure the arrival of a package.
*We do help customer report an enquiry case so as a claim if applied to the corresponding shipping company in case of exceptional.
*The shipping company will work on a case to investigate the delivery status of a package; they have the final judgment if the case is qualified to receive a claim.
*We will offer the corresponding compensation if applied to you as soon as the shipping company report the final investigation result.
*NO COMPENSATION will be made unless the shipping company has the final judgment about an exceptional case.
*The amount of compensation if applied is base on the postal regulation of the corresponding shipping company, unless specified.

For more details about shipment, please feel free to contact us.

Additional Informations
Drop Shipping

Is a business model that allows you to buy products individually from a wholesaler as NEMhobby and ship them directly to your customer.

How drop Shipping Works:
In your own sales channel, advertise and promote the items that you want to sell. Your customer places & pays order on your website, then you place an order to UAVRC in the stock availabe products, that you customer choosen with your customer's shipping address. UAVRC will ships the order to your customer directly. Your customer receives the item(s) and you earn from the diifferent price that you sell.

Products:
NEM sell only Genuine and in Brand NEW condition products

Packing:
We have standard packing procedure for all items and have enough protection for the goods. For most of the item, they do come with color box packing from manufacturer, we usually wrap the package with bubble filling and waterproof warping paper, for some item, we may add extra carton board for extra protection.

How to become an DropShipper with nemHobby.com
Register an account in nemhobby.com, send an Email to sales(@ ) nem (dot) gr and tell us in details about your business. Like your seller ID in market place or auction site, your website, the location of your customer etc. We will contact you via email for more details

Tracking Links

We use the postal service of your country to deliver the package insured, well packed and of course with a tracking number. We ship within 1~2 if the order is placed before 15:00 local time otherwise your order will be dispatched the next working day. When we ship an order you will receive the tracking number and order details with an email.

Tracking List
Albania: Posta Shqiptare www.postashqiptare.al
Armenia: HayPost www.haypost.am
Austria: Österreichische Post www.post.at
Azerbaijan: Azərpoçt www.azerpost.az
Belgium: Bpost www.post.be
Bosnia and Herzegovina: BH Pošta www.posta.ba
Bulgaria: Bulgarian Posts www.bgpost.bg
Croatia: Hrvatska pošta www.posta.hr
Cyprus: Cyprus Postal Services cypruspost.gov.cy
Czech Republic: Česká pošta www.cpost.cz
Denmark: Post Danmark www.postdanmark.dk
Estonia: Eesti Post www.post.ee
Finland: Itella www.posti.fi
France: La Poste www.laposte.fr
Georgia: Georgian Post www.georgianpost.ge
Germany: Deutsche Post www.deutschepost.de
Greece: Hellenic Post www.elta.gr
Greenland: Post Greenland www.post.gl
Hungary: Magyar Posta www.posta.hu
Iceland: Íslandspóstur www.postur.is
Ireland: An Post www.anpost.ie
Italy: Poste italiane www.poste.it
Kosovo: Posta e Kosovës www.postaekosoves.net
Latvia: Latvijas Pasts www.pasts.lv
Liechtenstein: Liechtensteinische Post www.post.li
Lithuania: Lietuvos paštas www.post.lt
Luxembourg: P&TLuxembourg www.pt.lu
Republic of Makedonska: Makedonska Pošta www.posta.com.mk
Malta: MaltaPost www.maltapost.com
Moldova: Poşta Moldovei www.posta.md
Monaco: La Poste Monaco www.lapostemonaco.mc
Montenegro: Pošta Crne Gore www.postacg.me
Netherlands: PostNL www.postnl.nl
Norway: Posten www.posten.no
Poland: Poczta Polska www.poczta-polska.pl
Portugal: Correios de Portugal www.ctt.pt
Romania: Poşta Română www.posta-romana.ro
Russia: Russian Post www.russianpost.ru
Serbia: Pošta Srbije www.posta.rs
Slovakia: Slovenská pošta www.posta.sk
Slovenia: Pošta Slovenije www.posta.si
Spain: Correos www.correos.es
Sweden: Posten www.posten.se
Switzerland: Swiss Post www.post.ch
Turkey: PTT www.ptt.gov.tr
United Kingdom: Royal Mail www.royalmail.com
Ukraine: Ukrposhta www.ukrposhta.com

WorldWide Tracking
www.17track.com
www.track-trace.com

Cookies

Information We Collect:
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Basic Information on transactions like transaction id, payment deducted, payment details, payer id etc... but NO information about your credit card.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our up most to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Wholesales

Thank you so much for your interest in carrying our products to sell in large quantities. We look forward to serving you.
 
Wholesale items:
To inquire about our most current price-list, or any other wholesale inquiries please contact us.
    
Non-wholesale items:
Please, also kindly note that not all the items we carry are available for wholesale.