Terms & Conditions

Please read these terms and conditions carefully before using this web site and purchase from us.

Your use of this web site and the completeness of purchase orders confirm your unconditional acceptance of the following terms and conditions.

If you do not accept these terms and conditions, DO NOT use this web site or make any purchase order.

GENERAL
All features, contents, specifications, products, prices and services described or depicted on this Web site, are subject to change at any time without notice. Certain weights, measures, specifications and descriptions are approximated and are provided for convenience purposes only.

We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on the website or related adverts, which may contain technical inaccuracies or typographical errors including information obtained from live support operators and via email.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices, website content and contact details.

We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

The contents of this Web Site are Copyrighted © 2014 nemhobby.com Store or their respective business partners and suppliers. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

This R/C model is not a toy!

RC models, including RC helicopters, RC Airplanes or RC Cars are not toys. RC model consists of various high-tech electronic products and it can provide superior performance. While the RC model moves at a high speed may cause potential risk or injury if operated improperly. It is not suitable for the player under 14 years, Keep it away from children. We also advise that supervision be give to children above this age range and below 18. We recommend you to ask for the assistance of experienced pilot when operating your RC model at the first time. It is mandatory to follow the instructions stated in corresponding user manual provided by the manufacturer and pay attention to the warnings. Please make sure to be conscious of the safety of yours and the people surrounding when you operate all RC products. It is the responsibility of the user to ensure the safety of people and property around them when operates these vehicles. We accept no liability (to the fullest extent allowed by law) of any accident that may endanger or harm to your life, personal safety or property.

ORDERS

1. Order Details
>Please be careful to look over the order content, item price, shipping method and shipping fee before you submit a order.
>Order detail is not allowed to modify after completion of payment.
>Customer is responsible for checking and confirming the order details.
>We process orders strictly with the order details you provide when you placed the order.
>If case you have made mistakes about your orders, please contact us as soon as possible by CONTACT US FORM for help within 12 hours after order placed.

2. ORDER CANCELLATION
>For most of the situation, processed order is not allowed to cancel.
>In case you must need to cancel your order, please use the CONTACT US FORM to request order cancellation as soon as possible.
>We will make every effort to catch your order before it is shipped.
>We will charge 5% of total payment amount as transaction fee (15% fee for item not stock in our warehouse)and is NOT refundable for CANCEL order with ANY reason.
>An order cannot be canceled under following situation
>if it is already shipped, or it is already on the way sending to post office.
>if the order contain BACK ORDER item., no matter it is shipped or not.
>if the order contain PRE-OREDER item, no matter it is shipped or not.
>We are sorry that we will not refund for above situation and we cannot help if in case.

WARRANTY
>There is NO WARRANTY for ALL Radio Control Item and parts.
>We DO NOT responsible for any kind of human operation failure that may potentially cause defects to the merchandise.
>We are not responsible for factory defects and manufacturing faulty because we are not the product manufacturer and we do not produce the parts we carry (similar to a standard walk-in store), the quality control is handled by the factory.
>We will split the shipping costs with the customer if and only if we confirm it is the case of factory defects and manufacturing faulty.
>The customer agrees to pay to send the item back to us and we will consequently ship the repaired or replaced component to you at no charge back to the shipping address specified in your account.

RMA PROCESS
>In ANY situation, the return shipping fee is covered by the customer.
>We only accept merchandise that bought from our stores for return and exchange with the stated period.
>You must have an RMA number for returning merchandise. Please report your RMA request with CONTACT US FORM.
>You are responsible for making sure that the items are returned to us safely and without any further damages, so please ensure it is packed safely and securely. We strongly recommend using the same carrier as we use to ship item to you.
>Please allow up to 10 business days for us to respond for a RMA case. However, some case will take longer time as we may need to contact the manufacturer for assistance.
>Re-shipment will arrange as soon as the item is repaired or new replacement is provided by the factory.

LIMITS OF RESPONSIBILITY
>Radio Control Item is fragile and easy to get damage, the electronic parts may goes faulty or unstable after operation due to the unstable operation environment, so please expect you may need to repair your item at your own cost when you decide to buy a Radio Control Item.
>We DO NOT GUARANTEE a Radio Control Item will continuously function normally.
>We are not responsible for crash damage and/or loss of kits, engines, accessories, etc. incurred during operation of a radio-controlled model.
>In most cases it is very difficult or impossible to judge whether crash damage was actually due to radio equipment failure or due to human operation error.
>We do not responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by our service center, etc.
>All of the products we sell are intended for retail consumption by our customers only and are not intended for resale.
>Please note that we cannot be responsible for packages lost in shipping. However, we will assistant our customer to file a claim to the carrier to solve the problem.

PRICE & PRICE CHANGE
>All the pricing in our sites DO NOT include any duty and tax.
>We DO NOT know how much duty and tax you have to pay, (if you are outside European Union)  it depends on your custom department, I think you understand your government more than us.
>We DO NOT responsible for any duty tax charged by your custom, and hence any related troubles.
>Please expect to pay duty and tax for import item.
>Please consider this matter before you decide to make a purchase from oversea country.
>If your country charge you any tax upon you receive your the package. It is out of our control and please consults your local custom department before making the order.
>Any price or specification on our web site is subject to change without notice. Sale prices on the web site may be withdrawn at any time.

REVISIONS TO THESE TERMS AND CONDITIONS
>These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.
>If you have any inquiry about the Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Support Team with CONTACT US FORM.

Additional Informations
Drop Shipping

Is a business model that allows you to buy products individually from a wholesaler as NEMhobby and ship them directly to your customer.

How drop Shipping Works:
In your own sales channel, advertise and promote the items that you want to sell. Your customer places & pays order on your website, then you place an order to UAVRC in the stock availabe products, that you customer choosen with your customer's shipping address. UAVRC will ships the order to your customer directly. Your customer receives the item(s) and you earn from the diifferent price that you sell.

Products:
NEM sell only Genuine and in Brand NEW condition products

Packing:
We have standard packing procedure for all items and have enough protection for the goods. For most of the item, they do come with color box packing from manufacturer, we usually wrap the package with bubble filling and waterproof warping paper, for some item, we may add extra carton board for extra protection.

How to become an DropShipper with nemHobby.com
Register an account in nemhobby.com, send an Email to sales(@ ) nem (dot) gr and tell us in details about your business. Like your seller ID in market place or auction site, your website, the location of your customer etc. We will contact you via email for more details

Tracking Links

We use the postal service of your country to deliver the package insured, well packed and of course with a tracking number. We ship within 1~2 if the order is placed before 15:00 local time otherwise your order will be dispatched the next working day. When we ship an order you will receive the tracking number and order details with an email.

Tracking List
Albania: Posta Shqiptare www.postashqiptare.al
Armenia: HayPost www.haypost.am
Austria: Österreichische Post www.post.at
Azerbaijan: Azərpoçt www.azerpost.az
Belgium: Bpost www.post.be
Bosnia and Herzegovina: BH Pošta www.posta.ba
Bulgaria: Bulgarian Posts www.bgpost.bg
Croatia: Hrvatska pošta www.posta.hr
Cyprus: Cyprus Postal Services cypruspost.gov.cy
Czech Republic: Česká pošta www.cpost.cz
Denmark: Post Danmark www.postdanmark.dk
Estonia: Eesti Post www.post.ee
Finland: Itella www.posti.fi
France: La Poste www.laposte.fr
Georgia: Georgian Post www.georgianpost.ge
Germany: Deutsche Post www.deutschepost.de
Greece: Hellenic Post www.elta.gr
Greenland: Post Greenland www.post.gl
Hungary: Magyar Posta www.posta.hu
Iceland: Íslandspóstur www.postur.is
Ireland: An Post www.anpost.ie
Italy: Poste italiane www.poste.it
Kosovo: Posta e Kosovës www.postaekosoves.net
Latvia: Latvijas Pasts www.pasts.lv
Liechtenstein: Liechtensteinische Post www.post.li
Lithuania: Lietuvos paštas www.post.lt
Luxembourg: P&TLuxembourg www.pt.lu
Republic of Makedonska: Makedonska Pošta www.posta.com.mk
Malta: MaltaPost www.maltapost.com
Moldova: Poşta Moldovei www.posta.md
Monaco: La Poste Monaco www.lapostemonaco.mc
Montenegro: Pošta Crne Gore www.postacg.me
Netherlands: PostNL www.postnl.nl
Norway: Posten www.posten.no
Poland: Poczta Polska www.poczta-polska.pl
Portugal: Correios de Portugal www.ctt.pt
Romania: Poşta Română www.posta-romana.ro
Russia: Russian Post www.russianpost.ru
Serbia: Pošta Srbije www.posta.rs
Slovakia: Slovenská pošta www.posta.sk
Slovenia: Pošta Slovenije www.posta.si
Spain: Correos www.correos.es
Sweden: Posten www.posten.se
Switzerland: Swiss Post www.post.ch
Turkey: PTT www.ptt.gov.tr
United Kingdom: Royal Mail www.royalmail.com
Ukraine: Ukrposhta www.ukrposhta.com

WorldWide Tracking
www.17track.com
www.track-trace.com

Cookies

Information We Collect:
In running and maintaining our website we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.
Basic Information on transactions like transaction id, payment deducted, payment details, payer id etc... but NO information about your credit card.

Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer fin order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our up most to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Wholesales

Thank you so much for your interest in carrying our products to sell in large quantities. We look forward to serving you.
 
Wholesale items:
To inquire about our most current price-list, or any other wholesale inquiries please contact us.
    
Non-wholesale items:
Please, also kindly note that not all the items we carry are available for wholesale.