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Information on Ordering and Payments - For detailed info about Warranty and Terms
1) You may place orders by using the "cart" feature of this site. This feature is typical of on all Internet shops whereby you would browse through the available items and select items for purchase.
 2)-When you have a item displayed there is a button marked add to cart. You will see the items which have been selected on the right of your screen. Your cart contents are displayed after each selection and you can alter the quantity required or delete items which may have been incorrectly selected. Do press the update button for alterations to take place. If you wish to select more items press continue shopping.
 3) When you have finished with your selection proceed to "checkout" , press the checkout button. Follow the step by step instructions which include a form to fill with your mailing details, choice of shipping -normal post or special delivery, and finally choice of payment. 

 ALL refunds will carry throught the original mean of payment method.
 For Paypal refunds, money will credit back to your paypal account within 1~3 business days.
 For some situation, you may choose to have a cash coupon for the credits to spend on your new order.
 Corresponding handling fee, transaction fee or restocking fee may apply on some refund cases according to this terms and conditions.

1. Wrong item bought
 Please contact us by CONTACT US FORM within 3 days after you received the order.
 Customer need to ship back the item to us with its original condition (Not USE or NOT OPEN with original packing).
 Customer may request exchange for correct merchandise with the returns, or request for refund of the item price.
 For any situation, we charge 15% restocking fee for qualified returns.
 The restocking fee may deduct from the refund amount in case, or reflected in the price difference to be paid for exchange.

 2.  Damaged on delivery
 All our shipment is well-packed. We will try our best to ensure the merchandise arrive with good condition.
 There may have chance that merchandise is damaged during delivery, please accept that there is accident due to postal failure and it is uncontrollable.
 If a shipment arrives at your door with apparent shipment damage, please refuse the delivery.
 If you have already accepted delivery and then find merchandise damaged, please report us immediately with CONTACT US FORM.
 Report of damaged on delivery MUST be done WITHIN 3 Days count from the day of order arrival.
 Our Customer Support Team will look into the case with you for a solution.
 Save all packaging material and paperwork; do not throw anything away! The shipping company may contact you to conduct damage report.
 Please do inspect your purchase as soon as you receive it.
 If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim with the shipping company, and you may not receive credit for the return.

3. Wrong Item Received
 Because our warehouse is not operated by robots, there can be a slight margin for human error.
 If you have received a parcel that is item miss, wrong item or too many items....
 please report us immediately with CONTACT US FORM, stating your order ID and include a photograph of the incorrect item.
 We will request a photo of the wrong item if you do not supply one.
 Our Customer Support Team will look into the case with you for a solution.

4. Manufacturing Faulty
 Please check the condition and test the operation of merchandise immediately after you received it.
 Please do it carefully as we do not responsible for any damage happen when you test the Radio Control Item and Parts.
 accepts no responsibility for the improper installation and use of purchased products.
 We are not responsible for factory defects because we are not a product manufacturer and we do not produce the parts we carry.

 For any problem with merchandise, please contact us with CONTACT US FORM as soon as possible.
 Our Customer Support Team will look into the case with you for a solution.
 Report of manufacturing faulty or operation problem MUST be done WITHIN 7 Days count from the day of order arrival.
 If we do not receive your report within the period, we expect there is no problem with your order.
 Exchange or refund is NOT ACCEPTED after the period.
 For manufacturing faulty item, you need to return the faulty item with your own cost for exchange.
 The manufacturer is responsible for manufacturing faulty, so we will return the faulty item to them for repair or to get replacement of new products.
 Please notes that we DO NOT ship new replacement without return of faulty item.

 We ONLY SELL BRAND NEW ITEMS (unless specify in the item pages)
 It is A MUST to contact us before returning the item(s). Return without my approval will not be processed.
 All returns must be made with the SAME items in brand new condition within 7 days of arrival.
 We reject all USED/ OPENED items for return.
 We will accept merchandise for return or exchange that was purchased from within 7 days after arrival with proper authorization.
 Returns which after 7 days is however NOT accepted.
 Refund through the ORIGIONAL PAYMENT METHOD which buyer is used.
 Shipping & handling charges CANNOT BE REFUNDED in anyway.
 All defective items will be replaced with brand new items. Can't change to any other item, unless the item is no longer available.

Buyer is responsible for the Cost to Return the merchandise, and the store responsible for Cost to Resend for all situations of returns, including factory's manufacturing faulty, wrong item or damage via delivery.

You must have an RMA number for returning merchandise. Please report your RMA request to CONTACT US FORM.

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